Privacy Policy
Renaissance Academie
Effective Date: May 17, 2026
Renaissance Academie (“Renaissance Academie,” “the School,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, inquire about our cosmetology and beauty programs, apply for enrollment, attend the School, receive services on our student-clinic floor, or otherwise interact with us.
Please read this policy carefully. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect information in the following categories:
a. Information You Provide Directly
- Contact and inquiry information: name, email address, phone number, mailing address, and any messages you send through our website forms, chat tools, or text messages.
- Prospective student information: program interests, education history, work history, scheduling preferences, and information you provide in tours, interviews, or admissions appointments.
- Enrollment and admissions records: government-issued ID, date of birth, Social Security Number (where required for enrollment, financial aid, or licensure), high school transcripts or proof of equivalency, and enrollment agreements.
- Financial information: tuition payment details, billing address, financial aid application data including FAFSA information, household and income information, tax records, and loan documentation.
- Academic and attendance records: grades, clock hours, practical evaluations, theory exams, attendance records, and other academic performance data.
- Health and accommodation information: voluntary disclosures relating to disability accommodations, allergies, or medical conditions relevant to your participation in clinic activities.
- Photos, video, and likeness: portfolio photos, before/after photos, social media submissions, and classroom or clinic photos, only with your consent.
b. Information Collected Automatically
- Device and browser information: IP address, browser type and version, operating system, referring URLs, and pages visited on our website.
- Cookies and similar technologies used by our WordPress site, analytics providers, and marketing platforms (see Section 4).
c. Information from Third Parties
- Information from the U.S. Department of Education and the Federal Student Aid (FSA) systems regarding financial aid eligibility.
- Information from state regulators, including the Utah Division of Professional Licensing (DOPL), regarding licensing requirements.
- Information from third-party verification services, background checks (where applicable), and education verification providers.
- Information from social media platforms when you interact with our content or click our ads.
2. Cosmetology Clinic Floor & Practicum Client Information
As a licensed cosmetology school, we operate a student-clinic floor where members of the public receive services performed by students under instructor supervision. If you are a clinic guest, we may collect:
- Your name, contact information, and appointment history.
- Service intake information, including the type of service requested, prior chemical or color history, hair, skin, or nail condition, and any allergies, sensitivities, medications, or medical conditions you voluntarily disclose.
- Photos of services performed (before/after), only with your written consent.
- Payment information for services and retail purchases.
Clinic intake information is used to deliver safe services, to instruct and evaluate students, and to maintain clinic records as required by our accreditor and the Utah Division of Professional Licensing. Clinic guest information is not used for marketing purposes without separate consent.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide information about our programs, tuition, schedules, and admissions process.
- Process applications, enroll students, and administer student records.
- Determine financial aid eligibility, process FAFSA and Title IV financial aid, and manage tuition payments and billing.
- Operate, evaluate, and improve our educational programs, including assigning students to clinic floor practicum hours.
- Comply with reporting and record-keeping requirements under federal and Utah state law, including those of our accreditor and the Utah Division of Professional Licensing.
- Communicate with current students, parents/guardians (where authorized), prospective students, alumni, and clinic guests.
- Send marketing and informational communications (subject to your communication preferences and applicable law).
- Maintain the security of our website, networks, student records, and physical facilities.
- Detect and prevent fraud, misuse, or other unlawful activity.
4. Cookies, Analytics, and Tracking Technologies
Our WordPress website uses cookies and similar technologies to operate the site, remember your preferences, analyze how visitors use the site, and support our marketing efforts. Specifically, we use:
- Google Analytics / Google Tag Manager — to measure traffic, engagement, and the effectiveness of our content. You can opt out by installing the Google Analytics Opt-Out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
- Meta Pixel (Facebook/Instagram) — to measure ad performance and to show relevant ads to people who have visited our site. You can manage Meta ad preferences in your Facebook or Instagram account settings.
- HighLevel CRM and Email — to track form submissions, manage leads and student communications, and send email and SMS messages you have requested or consented to receive.
Most browsers allow you to refuse or delete cookies; please note that disabling cookies may affect site functionality. We do not currently respond to “Do Not Track” browser signals.
5. SMS / Text Messaging Program
If you opt in to receive text (SMS) messages from Renaissance Academie — for example, by submitting a form on our website, replying to a message, or providing your phone number during an admissions or appointment process — we may send you informational and promotional messages such as appointment reminders, admissions updates, financial aid follow-ups, class notifications, event invitations, and special offers.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP. Consent to receive marketing text messages is not a condition of enrollment or of receiving any service from Renaissance Academie.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
6. How We Share Information
We do not sell your personal information. We do not share customer opt-in information with affiliates or third parties for marketing or promotional purposes.
a. Mobile Information / SMS Non-Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
b. Government, Regulatory, and Accrediting Bodies
We share information with federal and state agencies, accrediting bodies, and the Utah Division of Professional Licensing as required to administer financial aid, maintain our authorization to operate, verify clock hours and licensure eligibility, and comply with applicable laws.
c. With Your Consent
We may share information with externship sites, prospective employers, salons, alumni networks, references, parents or guardians, or other parties when you have given us explicit, written permission to do so.
d. Legal Requirements and Safety
We may share information when we believe in good faith that doing so is required by law, by court order or subpoena, to enforce our agreements, or to protect the rights, property, or safety of Renaissance Academie, our students, staff, clinic guests, or the public.
e. Business Transfers
If Renaissance Academie is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction, subject to standard confidentiality protections. SMS opt-in data and mobile messaging consent records are expressly excluded from any such transfer and will not be shared with any acquiring party for marketing or promotional purposes.
7. Student Education Records (FERPA)
Renaissance Academie complies with the Family Educational Rights and Privacy Act (FERPA), 20 U.S.C. § 1232g, which protects the privacy of student education records. Eligible students (generally students 18 years of age or older, or students who attend a postsecondary institution) have the right to:
- Inspect and review their education records.
- Request the amendment of education records they believe are inaccurate or misleading.
- Provide written consent before personally identifiable information from education records is shared with parties other than those permitted by FERPA.
- File a complaint with the U.S. Department of Education concerning alleged failures to comply with FERPA requirements.
FERPA permits sharing without consent in certain circumstances, including with school officials who have legitimate educational interests, in connection with financial aid, in response to lawful subpoenas, and in health or safety emergencies. We maintain a record of all FERPA-required disclosures.
8. Financial Aid Information (GLBA)
Because we participate in federal financial aid programs, Renaissance Academie is subject to the Gramm-Leach-Bliley Act (GLBA) with respect to financial information obtained in connection with financial aid. We maintain appropriate physical, technical, and administrative safeguards appropriate to the size and complexity of our operations.
FAFSA and other federal financial aid information is used solely for the purpose of determining and administering your financial aid and is shared only with the U.S. Department of Education, federal student aid servicers, our financial aid software providers, accrediting and auditing bodies, and other parties as authorized by you or required by law.
9. Students and Visitors Under 18
Some of our cosmetology programs may be open to students under the age of 18, and minors may also visit our website or the student-clinic floor. We do not knowingly collect personal information from children under 13 through our website.
Applicants under the age of 18 may enroll at Renaissance Academie only if they are currently enrolled in high school. Applicants who are not currently enrolled in high school must hold a high school diploma or a recognized equivalent (such as a GED) in order to enroll. Renaissance Academie collects information from applicants who are minors only as necessary to process enrollment, administer financial aid, and comply with state and federal regulatory requirements.
If you are under 18:
- A parent or legal guardian must co-sign your enrollment agreement and any financial agreements.
- A parent or legal guardian must provide written consent for clinic services performed on a minor.
- A parent or legal guardian may review your education records consistent with FERPA and applicable Utah law.
If you believe we have collected information from a child in a manner inconsistent with applicable law, please contact us using the information in Section 14.
10. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
a. Utah Consumer Privacy Act
If you are a Utah resident, the Utah Consumer Privacy Act (UCPA) provides you with certain rights, subject to verification of your identity and applicable exemptions:
- The right to confirm whether we are processing your personal data and to access that data.
- The right to delete personal data you have provided to us.
- The right to obtain a portable copy of personal data you have provided to us.
- The right to opt out of the processing of your personal data for purposes of targeted advertising or the sale of personal data.
To exercise these rights, contact us using the information in Section 14. We will respond within the time period required by law. You may appeal a denial of your request by replying to our response.
b. Communication Preferences
You may opt out of marketing emails by clicking the “unsubscribe” link at the bottom of any marketing email. You may opt out of SMS messages by replying STOP. Opting out of marketing communications will not affect our ability to send you transactional or legally required communications.
c. FERPA Rights
As described in Section 7, students have specific rights with respect to education records under FERPA.
11. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, alteration, and destruction. These include access controls, encryption in transit, staff training, vendor due diligence, and physical security measures at our campus and records storage areas. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
12. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to provide our educational services, and to comply with our legal, accreditation, financial aid, tax, and recordkeeping obligations. Student academic and financial records are retained for the periods required by federal financial aid regulations, our accreditor, and the Utah Division of Professional Licensing.
13. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by Renaissance Academie. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of every site you visit.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact:
Renaissance Academie 1460 N. Moon River Dr. Provo, UT 84604
Email: [email protected] Phone: (801) 373-2887
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will revise the “Effective Date” at the top of this policy. We encourage you to review this policy periodically. Your continued use of our website or services after we post changes constitutes your acceptance of the revised policy.
